Legal

Privacy Policy

This page explains what personal information K Light Space collects through this website, why we collect it, and the choices you have. We have written it in plain language.

Last updated: [DATE]

In short
  • We collect only what you send us, such as your name, contact details and project details, plus basic technical data.
  • We use it to reply to you, prepare quotes and deliver the services you ask for.
  • We do not sell your personal data.
  • You can ask to see, correct or delete your data at any time.

Who we are

K Light Space ("we", "us") is a web design agency run by [Full legal name or business name], based in [City, Country]. This policy covers the website klightspace.online and the enquiries you send us through it, by form, email or WhatsApp.

You can reach us at hello@klightspace.online.

What we collect

Information you give us

  • Contact form: your name, WhatsApp number, email address, type of business, the service you need, your website address (if you have one) and your message.
  • Email and WhatsApp: your contact details and whatever you choose to write to us.
  • During a project: logos, text, photos and other material you send us so we can build or improve your website.

Information collected automatically

When you visit the site, our hosting and security tools record technical data such as your IP address, browser and device type, the pages you visit and the date and time. This helps us keep the site working and secure.

Please do not send card details, identity numbers or passwords through the contact form. If we need access to your website, we will agree a secure way to share it.

How we use it

  • To reply to your enquiry and ask the right questions.
  • To prepare a scope and quote for your project.
  • To build, improve, support or look after your website, if you become a client.
  • To send you project updates and invoices.
  • To keep our website secure and working properly.
  • To meet legal, accounting or tax obligations.

We do not use your details for advertising, and we do not add you to a mailing list unless you ask us to.

Why we may use it

We use your personal data when you have agreed to it (for example, by ticking the privacy box on our form), when it is needed to answer your request or to carry out a contract with you, and when we must follow a legal obligation. You can withdraw your agreement at any time.

We aim to follow the data protection laws that apply to us, including Cameroon's Law No. 2024/017 of 23 December 2024 on personal data protection.

Who we share it with

We share personal data only with providers that help us run the website and our services, and only as far as they need it:

  • Our hosting provider ([hosting company name]).
  • Our email delivery service ([provider name]), which sends form notifications to us.
  • Cloudflare, which helps protect and speed up the site ([delete this line if you do not use Cloudflare]).
  • WhatsApp, operated by Meta, when you choose to chat with us there. WhatsApp's own privacy policy applies to that conversation.
  • Professional advisers, courts or authorities, if the law requires it.

We do not sell your personal data.

Transfers abroad

Some of our providers store or process data outside Cameroon. Where this happens, we choose providers with appropriate safeguards and, where the law requires it, we make sure the transfer meets the legal conditions.

Cookies

A cookie is a small file saved on your device when you visit a website. We use only the cookies that the site needs to work, such as those used for security and speed. We do not use advertising cookies.

You can block or delete cookies in your browser settings. The site still works without them, though some features may be slower.

How long we keep it

  • Enquiries that do not become projects: up to [__] months, then deleted.
  • Client project records: for [__] years, for support, accounting and legal reasons.
  • Backups: kept for a short rolling period, then overwritten.

You can ask us to delete your data sooner, unless we must keep it by law.

Security

We protect your data with secure connections (HTTPS), restricted access, regular backups and software updates. No online system is completely secure, so we cannot guarantee absolute security, but we act quickly if we find a problem.

Your rights

You can ask us to:

  • show you the personal data we hold about you and give you a copy;
  • correct data that is wrong or out of date;
  • delete your data;
  • stop using your data, or withdraw your agreement.

Email us at hello@klightspace.online. We reply within [__] days. We may need to confirm who you are before we act on a request. If you are unhappy with how we handled your data, you may also complain to the data protection authority in your country.

Children

Our website and services are for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you think a child has sent us information, contact us and we will delete it.

Client websites

When we build or look after a website for a client, the client is responsible for the personal data collected through that website, and we handle it on the client's instructions. If you have a question about a client's website, please contact that client.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed. If we make a major change, we will say so on this page.

Contact us

Questions about this policy or your data? Contact us:

See also our Terms and our contact page.