Care Plan

A Website That Stays Fast, Secure and Current

Backups, updates, security monitoring and a monthly report, with WhatsApp support when you need it. You run your business, and we look after your website.

Care Plan from $___/month · Written agreement before it starts

The problem

A website that is not looked after slowly breaks.

Plugins and WordPress release updates all the time, including fixes for security problems. When updates are skipped, sites slow down, stop working or get hacked, usually when the owner is busy with customers.

Most owners do not have the time or the knowledge to keep up. A Care Plan hands that work to someone who does it every month.

What is covered

01

Daily backups

A copy of your website saved every day, stored away from your hosting, so it can be restored.

02

Updates

WordPress, plugins and your theme updated carefully, with a backup taken first.

03

Security monitoring

Protection settings checked, and your site watched for signs of a problem.

04

Uptime checks

We are alerted if your website goes offline, so we can act quickly.

05

Monthly speed report

A short mobile speed check each month, so slowdowns are caught early.

06

WhatsApp support

A direct line for questions and small content changes, as stated in your plan.

What happens each month

  1. 1

    Back up

    Your site is backed up daily, and a backup is checked to confirm it can be restored.

  2. 2

    Update

    Updates are applied after a backup, and we check your key pages still work.

  3. 3

    Check

    We review security, speed and any errors on your site.

  4. 4

    Report

    You receive a short report on what was done and anything that needs your attention.

Included

  • Backups, updates and security checks
  • Uptime alerts and a monthly speed check
  • Fixing problems caused by an update
  • Up to [__] small content edits each month
  • WhatsApp support during [__] hours

Quoted separately

  • New pages or a redesign
  • New features, shops or booking systems
  • Cleaning up a site that is already hacked
  • Hosting, domain renewals and premium plugin licenses
  • Writing content or taking photos
What a Care Plan can and cannot do No website can be made completely immune to attack or downtime, and we do not promise it. What a Care Plan does is reduce the risks, spot problems early, and make sure there is always a recent backup to restore from.

One monthly price, agreed in writing

Your Care Plan is priced per website. Your written agreement lists what is covered, the response times, and how to cancel. Domain and hosting are billed separately, at cost, in your name.

See Packages

Common questions

What happens if my website goes down?

We are alerted by our uptime checks and look into the cause. If the problem is on your site, we fix it or restore a backup. If it is a hosting problem, we contact your host with you. We aim to respond within [__] hours on working days.

Can I cancel the Care Plan?

Yes. You can cancel with [__] days' notice, as stated in your agreement. Your website, domain and content remain yours, and we hand over any access you need.

Does it cover adding new pages?

Small content changes are included, up to the limit in your plan. New pages, new features or a redesign are quoted separately, before any work begins.

Do I need to have my website built by you?

No. We can look after an existing WordPress website. We check it first and tell you if anything needs fixing before the plan starts.

Can you guarantee my site will never be hacked?

No one honestly can. A Care Plan lowers the risk by keeping everything updated and monitored, and makes sure a recent backup is always available if something goes wrong.

Other services

Let Us Look After Your Website

Tell us about your site. We reply with what is covered and a fixed monthly price.